Frequently Asked Questions
Q: Do you have a physical office?
A: No we do not. By not paying to rent an office space, we can keep our overhead low and our prices are reasonable. Services are available via video chat and phone.
A: No we do not. By not paying to rent an office space, we can keep our overhead low and our prices are reasonable. Services are available via video chat and phone.
Q: Do you accept insurance?
A: Due to the limited and often variable rates of reimbursement, we do not accept insurance directly. However, if your insurance company does reimburse for dietitian services in Massachusetts, Pennsylvania OR telenutrition services, we can provide you with a superbill (a medical receipt) on request. This will allow your insurance company to reimburse you directly. We encourage you to check with your insurance company to determine coverage, as some may require a consult from a physician or a specific diagnosis. If your insurance provides reimbursement for working with a dietitian, generally it will cover at least 75% of our fees. We do accept HSA/FSA dollars as a form of payment.
A: Due to the limited and often variable rates of reimbursement, we do not accept insurance directly. However, if your insurance company does reimburse for dietitian services in Massachusetts, Pennsylvania OR telenutrition services, we can provide you with a superbill (a medical receipt) on request. This will allow your insurance company to reimburse you directly. We encourage you to check with your insurance company to determine coverage, as some may require a consult from a physician or a specific diagnosis. If your insurance provides reimbursement for working with a dietitian, generally it will cover at least 75% of our fees. We do accept HSA/FSA dollars as a form of payment.
Q: I do not live in Massachusetts or Pennsylvania, are you able to work with me?
A: Maybe! We might be able to provide some services depending upon your need. Our telehealth and meal plan services are available to about 50% of the Unites States. Here is a list of the states we are legally able to work with presently:
A: Maybe! We might be able to provide some services depending upon your need. Our telehealth and meal plan services are available to about 50% of the Unites States. Here is a list of the states we are legally able to work with presently:
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Arizona
Arkansas California Colorado Connecticut Idaho Indiana Kentucky Louisiana Massachusetts Nevada New Hampshire New Jersey New Mexico |
New York
Oklahoma Oregon Pennsylvania Rhode Island Texas Utah Vermont Virginia Washington West Virginia Wisconsin |
Q: I don't see my state listed, now what?
A: Send us an email in the contact page and let us know where you are. We are always trying to expand and knowing where you are will show us where we need be. If you want more immediate help, we will also do our best to connect you with a professional in your area providing similar services.
A: Send us an email in the contact page and let us know where you are. We are always trying to expand and knowing where you are will show us where we need be. If you want more immediate help, we will also do our best to connect you with a professional in your area providing similar services.
Q: I don't have cancer but am looking for help with weight loss, can you help me?
A: ABSOLUTELY! We offer a specialty in cancer but work with clients with a variety of health problems such as obesity, heart disease, diabetes and autoimmune conditions. The best part is the majority of these are reversible with the right nutrition.
A: ABSOLUTELY! We offer a specialty in cancer but work with clients with a variety of health problems such as obesity, heart disease, diabetes and autoimmune conditions. The best part is the majority of these are reversible with the right nutrition.
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